Terms & Conditions

Introduction

These Terms and Conditions ("Terms") apply to www.sustainlabs.ai and any other Sustainlabs website (collectively, the "Website") operated by Sustainlabs AI S.A. de C.V. ("Sustainlabs," "we," "us," or "our"), a private company organized under the laws of Mexico with its principal office in Mexico City, Mexico.

Please read these Terms carefully as they contain important information regarding your legal rights, remedies, and obligations with respect to your use of the Website, including but not limited to various limitations, exclusions, and indemnities.

1. About the Website

The Website provides information about Sustainlabs, including:

• Our sustainability consulting services
• Our AI-powered sustainability compliance platform
• Thought leadership and insights on sustainability reporting
• Information about regulatory frameworks (IFRS S1/S2, CSRD, GRI, SASB, etc.)
• Resources for sustainability professionals

The Website may offer interactive features such as contact forms, resource downloads, and newsletter subscriptions. We may add or modify features from time to time.

2. Acceptance of Terms

By accessing or using the Website, you agree to be bound by these Terms and our Privacy Policy. Your use of the Website constitutes your acceptance of these Terms, which will be deemed for all legal purposes to be in writing and legally enforceable as a signed written agreement.

If you are using the Website on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms, and all references to "you" include both you personally and the organization.

3. Informational Purposes Only

The Website and all content available within it are for informational purposes only. Neither the Website nor its content constitutes professional advice, and should not be relied upon by you or any third party for:

• Operating or promoting your business
• Securing financing or capital
• Obtaining regulatory or governmental approvals
• Ensuring compliance with sustainability reporting requirements
• Making business decisions or strategic choices

Before making any decision or taking any action based on information from this Website, you should consult with qualified professional advisors.

4. Your Responsibilities and Acceptable Use

4.1 Acceptable Conduct

You agree to use the Website only for lawful purposes and in accordance with these Terms. You will not use the Website in any way that:

• Violates any applicable federal, state, local, or international law or regulation
• Infringes upon or violates our intellectual property rights or the intellectual property rights of others
• Harasses, abuses, or harms another person or entity
• Transmits any advertising, promotional materials, or spam
• Impersonates or attempts to impersonate Sustainlabs, our employees, or any other person or entity

4.2 Prohibited Conduct

You must not:

• Use the Website in any manner that could disable, overburden, damage, or impair the Website
• Use any robot, spider, or other automatic device to monitor or copy the Website without our prior written permission
• Introduce any viruses, trojan horses, worms, logic bombs, or other malicious or technologically harmful material
• Attempt to gain unauthorized access to any portion of the Website, or any systems or networks connected to the Website
• Attack the Website via a denial-of-service attack or distributed denial-of-service attack
• Otherwise attempt to interfere with the proper working of the Website

5. Requirements to Use the Website

To use the Website, you represent and warrant that:

• If you are an individual, you have reached the age of majority in your jurisdiction and are at least 18 years old
• You have the legal capacity to enter into these Terms
• You are not located in, organized in, or a resident of a country subject to embargo or sanctions
• You are not listed on any government list of prohibited or restricted parties
• You will comply with all applicable laws and regulations in your use of the Website

6. Intellectual Property Rights

6.1 Our Content

All content on the Website, including but not limited to text, graphics, logos, images, photographs, videos, audio clips, software, data compilations, and the compilation thereof (collectively, "Our Content"), is the property of Sustainlabs AI S.A. de C.V. or its licensors and is protected by Mexican and international copyright, trademark, patent, trade secret, and other intellectual property laws.

You may not:

• Reproduce, distribute, modify, create derivative works of, publicly display, republish, download, store, or transmit any Our Content, except as permitted by these Terms
• Use Our Content for any commercial purpose without our express written permission
• Remove any copyright, trademark, or other proprietary rights notices from Our Content
• Frame or utilize framing techniques to enclose any Our Content without our express written consent

6.2 Trademarks

The Sustainlabs name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Sustainlabs AI S.A. de C.V. You must not use such marks without our prior written permission. All other names, logos, product and service names, designs, and slogans on the Website are the trademarks of their respective owners.

6.3 Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Website for your personal, non-commercial use, subject to these Terms. This license does not include:

• Any resale or commercial use of the Website or Our Content
• Any collection and use of product listings, descriptions, or prices
• Any derivative use of the Website or Our Content
• Any downloading or copying of information for the benefit of another merchant
• Any use of data mining, robots, or similar data gathering and extraction tools

7. User Submissions and Communications

7.1 Submissions

If you submit information, feedback, ideas, suggestions, or other materials to us through the Website (apart from contact forms), you grant us a worldwide, non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such submissions throughout the world in any media.

You represent and warrant that:

• You own or control all rights to your submissions
• Your submissions are accurate and not misleading
• Use and posting of your submissions do not violate these Terms or any applicable law

7.2 No Confidentiality

You acknowledge and agree that any information or submissions you provide through the Website (except those submitted through the contact form or otherwise specified) are not confidential. We have no obligation to protect the confidentiality of such information.

8. Third-Party Links and Content

The Website may contain links to third-party websites or services that are not owned or controlled by Sustainlabs. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

You acknowledge and agree that Sustainlabs shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods, or services available on or through any such third-party websites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.

9. Disclaimer of Warranties

The Website is provided on an "as is" and "as available" basis. To the maximum extent permitted by applicable law, Sustainlabs disclaims all warranties of any kind, whether express or implied, including but not limited to:

• Implied warranties of merchantability
• Fitness for a particular purpose
• Non-infringement
• Accuracy, completeness, or timeliness of content
• Uninterrupted or error-free operation
• Freedom from viruses or other harmful components

We do not warrant that:

• The Website will meet your requirements
• The Website will be available at any particular time or location
• Any defects or errors will be corrected
• The results obtained from use of the Website will be accurate or reliable

Your use of the Website is at your own risk. The entire risk as to the quality and performance of the Website is with you.

10. Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall Sustainlabs AI S.A. de C.V., its affiliates, directors, officers, employees, agents, suppliers, or licensors be liable for:

• Any indirect, incidental, special, consequential, or punitive damages
• Any loss of profits, revenue, data, or use
• Any loss of goodwill or reputation
• Any business interruption
• Any procurement of substitute goods or services

This limitation applies whether the alleged liability is based on contract, tort, negligence, strict liability, or any other basis, even if we have been advised of the possibility of such damages.

Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations may not apply to you. In such jurisdictions, our liability is limited to the greatest extent permitted by law.

11. Indemnification

To the maximum extent permitted by applicable law, you agree to defend, indemnify, and hold harmless Sustainlabs AI S.A. de C.V., its affiliates, directors, officers, employees, agents, suppliers, and licensors from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

• Your violation of these Terms
• Your use of the Website
• Your violation of any third-party right, including any intellectual property right
• Any information or content you submit through the Website
• Your violation of any applicable law or regulation

12. Changes to the Website and Terms

12.1 Changes to Website

We reserve the right to modify, suspend, or discontinue the Website (or any part thereof) at any time, with or without notice. We will not be liable to you or any third party for any modification, suspension, or discontinuance of the Website.

12.2 Changes to Terms

We may revise and update these Terms from time to time at our sole discretion. All changes are effective immediately when posted and apply to all access to and use of the Website thereafter.

Your continued use of the Website following the posting of revised Terms means that you accept and agree to the changes. You are expected to check this page regularly so you are aware of any changes.

13. Termination

We may terminate or suspend your access to the Website immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms.

Upon termination, your right to use the Website will immediately cease. All provisions of these Terms which by their nature should survive termination shall survive, including but not limited to ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

14. Governing Law and Jurisdiction

These Terms and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with them or their subject matter shall be governed by and construed in accordance with the laws of Mexico.

Any legal suit, action, or proceeding arising out of or related to these Terms or the Website shall be instituted exclusively in the courts of Mexico City, Mexico. You waive any objection to the exercise of jurisdiction over you by such courts and to venue in such courts.

15. Dispute Resolution

15.1 Informal Resolution

Before filing a claim against Sustainlabs, you agree to try to resolve the dispute informally by contacting us at juan@sustainlabs.ai. We will attempt to resolve the dispute informally by contacting you via email.

15.2 Time Limitation

Any cause of action you may have with respect to your use of the Website must be commenced within one (1) year after the claim or cause of action arises, or such claim or cause of action shall be permanently barred.

16. General Provisions

16.1 Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices or agreements published by us on the Website, constitute the entire agreement between you and Sustainlabs concerning your use of the Website.

16.2 Severability

If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced to the fullest extent under law.

16.3 Waiver

No waiver by Sustainlabs of any term or condition set forth in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition.

16.4 Assignment

You may not assign or transfer these Terms, by operation of law or otherwise, without our prior written consent. Any attempt by you to assign or transfer these Terms without our consent will be null and void. We may freely assign or transfer these Terms without restriction.

16.5 No Agency

No joint venture, partnership, employment, or agency relationship exists between you and Sustainlabs as a result of these Terms or your use of the Website.

16.6 Force Majeure

Sustainlabs shall not be liable for any failure or delay in performance under these Terms due to causes beyond its reasonable control, including but not limited to acts of God, war, riot, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, or shortages of transportation facilities, fuel, energy, labor, or materials.

17. Contact Us

If you have any questions about these Terms, please contact us:

18. Acknowledgment

By using the Website, you acknowledge that you have read these Terms and agree to be bound by them. If you do not agree to these Terms, you must not use the Website.